Choosing the right care is important and you will probably have some questions. If you can’t find the answers you need here, please contact us.
We support people with a wide range of challenges and living situations. From general home care needs such as personal care or help with the shopping, to more demanding complex care needs such as dementia, long term illness or end of life situations. Find out more
Yes, if you decide to arrange care with us.
We aim to introduce you to the carers who will work with you. All our carers wear the Guinness Care uniform – you can see it here. All our carers carry an ID badge and will present it to you when they arrive at your home.
Each customer has a small team of carers, to ensure that your visits are always covered, even when some staff are away.
Paying for care
You can call us on 0300 123 0705. We will visit you to discuss your specific care needs. Usually you’ll need to cover the cost of this additional care yourself.
You can find out more about funding your care here.
Yes we can. You can call us on 0300 123 0705. We will visit you to discuss your specific care needs.
You will receive a monthly bill which covers any services received in the previous month.