We want to help our customers live well and keep their independence for as long as possible. So, we have taken practical steps to become a dementia-friendly organisation.
Five years ago, we made a commitment to be a dementia-friendly organisation. Years on, we’ve significantly improved our knowledge around how best to support our customers living with dementia. Tailoring our services and creating dementia-friendly environments is now part of our day-to-day approach.
We advocate the Dementia Friends programme, as well as providing our employees with extensive training.
Dementia Friends is an initiative set up by the Alzheimer’s Society to change people’s perceptions of dementia. It aims to transform the way the nation thinks, acts and talks about the condition. It’s focuses on taking understanding and turning it into action. From telling friends about the programme to visiting someone with dementia, every action counts.
Support for people living with dementia
Our approach to being dementia-friendly includes:
- training our staff to provide supportive care for people living with dementia
- working with local health and care providers and dementia groups
- knowing which of our customers are living with dementia so we can tailor their services
- making sure our new homes and major refurbishments are dementia-friendly
- offering aids, adaptations and assistive technology to help our customers stay in their own homes for as long as possible
More information on our work to be dementia-friendly:
- Our report to find out why being a dementia-friendly organisation matters to us
- Independent Evaluation of The Guinness Partnership’s Dementia Project
- Dementia and Guinness
- Creating a dementia-friendly environment
Other support available:
A number of other organisations offer resources and advice about living with dementia:
- Alzheimer’s Society
- Dementia Engagement and Empowerment Project
- Dementia Action Alliance
- Dementia UK
- Housing LIN