About Guinness Care
About Guinness Care

About Guinness Care


Our vision is to improve people’s lives – and create possibilities for them.

In 2005, Guinness Care and Support Limited (now operating as Guinness Care) was founded as a charitable organisation, and is a subsidiary of The Guinness Partnership, one of the leading housing and care providers in England.

Today, we have around 800 members of staff and over 10,000 customers. Our high quality care and support services include personal, complex and dementia care, domestic help, companionship, enablement and assistive technology.

At Guinness Care, we make a difference by listening and responding to our customers’ needs, helping them to live as independently, happily and healthily as possible, and encouraging social connections.

We strive to be a great place to work, with employees who are passionate about what they do. We believe that care is a service as well as a response to a need, and our five values are at the core of our social purpose:

  • Caring …putting individual wellbeing at the heart of what we do
  • Accountable…for the services we provide, and responsible for ourselves
  • Respectful…of individuality, privacy and dignity
  • Ethical…and professional – our reputation is key
  • Dedicated… we want to exceed expectations

Flexible care plans

Today, we are a market leader in the provision of personal, domestic and enabling care services to people in their own homes. At Guinness Care, we understand that everyone deserves more than a ‘one size fits all’ approach. We work hard to provide flexible care plans that work with you to achieve your goals, needs and wants… because we know that the right kind of help can make a world of difference to you and those around you.

We are passionate about making a difference in the lives of our customers. We do this by encouraging our customers to design the service themselves. So we will help you to think about what you really need and want, decide what will really make a difference in your life, and work with you to maintain your independence.