5 Minutes with Emma

Guinness Care News Article - 22 April 2021
5 Minutes with Emma

To fit this week's theme on 'Training and Development', we have spoken to Learning Advisor, Emma about the types of training on offer at Guinness Care.

Emma has worked for Guinness Care for 7 years, progressing through the organisation. We asked Emma the following questions.


How would you explain what you do to a child?

I help make sure that everyone receives the knowledge and skills they need to do their job well.


What training and development is on offer at Guinness Care?

For all our new staff working in a frontline care role we run a practical face-to-face Induction Programme. This is run over 4 days and is jam-packed with everything our new starters need to know, such as safeguarding, manual handling, medication, basic life support and infection prevention and control. You don't need any prior experience to join us, just a caring personality and a driving license to get between clients!

Not long after this, our new starters will go on to complete their Care Certificate, which sets out the knowledge and competency required by new adult social care workers, ensuring the care and support they deliver is compassionate and of the highest quality. It’s always an exciting and proud moment!

We also offer the opportunity to complete a Level 2 Diploma in Care – all paid for by us! It’s amazing to see our teams progress as they get more confident and passionate about their roles, and many of our colleagues have been with us for many years.

And this isn’t it, our refresher training ensures everyone is equipped to do their job well throughout their time at Guinness. This is delivered both face-to-face and via webinars and eLearning. Reviews of these are amazing – they are such a great way for teams to get together and brush up their skills. In normal times, they usually involve tea and biscuits too!

There are many other routes to development within Guinness, and we even support career progression by providing courses in Managing and Leading People.


Is it right that you are paid for all training?

Yes, absolutely. Whether it is face to face, via webinar or eLearning you will be paid for all training undertaken!


What final piece of advice would you give to someone who was considering a career in the care industry?

It is hard work, but so rewarding.  If you enjoy meeting and helping people and want to make a difference, then you are on the right path. Our friendly and experienced training team, your manager, and colleagues will help you learn the knowledge and skills to do your job well.


If you are ambitious, and want to work for an organisation which values your progression and development, a job at Guinness Care might be for you.


View our vacancies today: Guinness Care Careers

Find out more about this campaign: Everyday Is Different

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Follow us on Twitter: @GuinnessCare


In line with the Department of Health and Social Care’s campaign ‘Every Day is Different’, Guinness Care are running a month-long social media series, showcasing what it’s like to work in the care and support sector. #EverydayIsDifferent campaign run by Department of Health and Social Care - DHSC